Privacy Policy

Miniaar Privacy Policy

www.miniaar.com takes the privacy protection of its customers very seriously. We operate on the highest standards in this regard because we value the trust you have placed in us. We strive to ensure that we treat all information provided by you with the highest diligence and integrity.

Through this document, we wish to make you feel safe and comfortable while using our website. We want to make you fully aware of certain data/information that we will be collecting from you so that you feel confident sharing that information with us.

This Privacy Policy covers the information MINIAAR READYMADE GARMENTS CO. LLC. collects from the user(s) of www.miniaar.com ("Website"). By using the services on the www.miniaar.com website, you agree to the collection and use of information concerning this policy, terms of service, conditions, etc.

Please note-: Our privacy policy is subject to change from time to time without notice. To make sure you are aware of the changes, please review this policy periodically.

1.Customer/User Data

For an enhanced shopping experience, we may require you to provide us with certain identifiable information about you which may not be limited to name, phone number, and postal address. We use this information to contact or identify you.

Here are the types of data we may collect and how we may use them-

Personal details

This will include your-

• First and last name
• Email address
• Contact number
• Shipping or billing address
• Pin code

We collect this data when you create an account on our website, make a purchase or contact us.

Log data-

When you visit our websites, your browser sends us information called "log data" which includes-

• The type of device you use
• The IP address of your device
• The type of Internet browser you use
• The pages you visit/access
• The links you click on our website
• The number of times you access the page
• Things you view, add to bag, add to wish list

Cookies-

Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.

Our website uses these "cookies" to collect information and to improve our website to give you a better shopping experience.

You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our website.

How we use your data

In general, we use your personal information to improve our products and services, to communicate with you, to offer you personalized services, and amp up the security of our website. We will be making calls and sending SMS through a third-party platform. With your information, we sought your consent to receive promotional / confirmation calls on the number shared, and such calls and SMS would be coming from a third-party platform.

Improving our services-

We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and audits.

Contacting you-

Subject to your prior expressed consent for using our services, we may use personal data to send you marketing communications concerning Miniaar owned products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out anytime you want.

For safety and security-

We use personal data to verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies.

2. Disclosure of user data

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our services.
• To provide the service on our behalf.
• To perform website-related services; or
• To assist us in analyzing how our website is used.

We want to inform our website users that these third parties have access to their personal information. The reason is to perform the tasks assigned to them on our behalf such as website hosting, email services, marketing, sponsoring of sweepstakes, contests, and other promotions, auditing, fulfilling customer orders, data analytics, providing customer service, and conducting customer research and satisfaction surveys. However, they are obligated not to disclose or use the information for any other purpose.

• Security

We value your trust in providing us with your personal information, thus we are striving to use commercially acceptable means of protecting it. Unfortunately, the transmission of information over the internet is not completely secure and no method of electronic storage is 100% secure and reliable, and hence we cannot guarantee absolute security.
Once we receive your information, we utilize commercially reasonable procedures and security features to prevent unauthorized access.

• Link to other sites

  We provide links to other websites for your convenience and information. These sites may have their privacy policies in place. We are not responsible for the content of linked sites or any use of the sites. This privacy statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.

• Children's privacy

  Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.
  If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately so that we will be able to do the necessary actions.

• Changes to the privacy policy

We may periodically change this privacy statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. We expect most such changes to be minor. Any non-material changes will take effect immediately upon posting an updated Privacy Statement.

• Contact Us

  If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us. If you do not agree with our privacy policy, please refrain from using our website any further.
  
  (Due to current situations, we are operating with limited staff, there might be a delay in responses your patience is highly appreciated)
  Please note that Miniaar or its employees will never send any payment link or ask for sensitive information like VPA-UPI related, User ID, PIN, Internet Banking passwords, Card details, CVV No, OTP, etc., through phone/SMS/email or any manner. Please be aware and never share such details with anyone.

DISCLAIMER

The size and prominence of our brand unfortunately sometimes attract the attention of unscrupulous individuals who falsely claim to provide goods and services under our popular brand name 'Miniaar' on rogue and fraudulent websites that bear no authorization or relation to the quality of our brand's products.

We wish to caution our beloved customers that Miniaar has neither appointed nor authorized any persons to act on its behalf or use our name, and logo and hereby advise individuals and other parties concerned to not fall prey to such fraudulent activities. Please note that the official website for our brand is "www.miniaar.com"

"While we routinely report and initiate the appropriate legal action against such abuses to law enforcement agencies, we would also request you to kindly report any suspicious promotional messages, fake websites and/or e-commerce portals who are intending to make quick money by misappropriating the familiar and trustworthy name of 'Miniaar'. You may report any such abuse.

PRIVACY AND COOKIE POLICY

MINIAAR.COM ("Miniaar", "we", "our", "us") is a trading name of Miniaar LLC. We respect the privacy rights of its online visitors ("you", "your", "yours") and recognize the importance of protecting the information collected about them. We have adopted a corporate-wide Privacy Policy that guides how we collect, store, and use the information that you provide us with. As part of our commitment to your privacy rights and security, our website has been certified by VeriSign.

The following information is provided by MINIAAR.COM to enable our online visitors to be fully informed of our Privacy Policies. By visiting MINIAAR.COM, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

This Privacy Policy does not apply to websites maintained by other companies or organizations to which we link and MINIAAR.COM is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.

MINIAAR.COM collects personal information in several ways when you place an order, buy a gift voucher for a friend or register for a service offered by MINIAAR.COM. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping, and credit/debit card billing address(es) so that we can process and fulfill your order.

Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems. Additionally, we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

Our site uses cookies (very small files that are sent by us to your computer or other access devices) which we can access when you visit our site in the future.

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

MINIAAR.COM may use your personal information for the processing of orders, payments and provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

We will send you marketing updates based on your personal information followed by your preferences and approval. We do not sell or provide your details to third-party marketing companies.

Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.

Colors:

While making every effort to display as accurately as possible the colors of the products that are displayed on this Site, we cannot guarantee that your monitor or screen's display of any color will be completely accurate, as computer monitors and screens of electronic devices vary in resolution and quality

For Queries:

If you still have any queries please do not hesitate to contact our Customer Care Services via email at support@miniaar.com