Delivery Policy: at the moment offers different shipping and courier services for UAE customers.

Custom Orders delivery

  • For custom order, Delivery time will vary as per each product.
  • For Orders over AED300 customers will have to pay 50% of the price in advance to process the order.

Returns – Paid by Customer

Delivery Information:

Delivery of the Product is scheduled on first working day after confirmation of the Product and processing of payment online. All orders placed and confirmed before 12:00 noon UAE time will be considered as a working day. All orders place and confirmed after 12:00 noon UAE Time will be confirmed for next day after the placement of order and payment confirmation. All international orders are shipped via our courier service available on our website. A signature will be required upon receipt of the products; We can only deliver on provided address at the time of order by you. We are unable to deliver to P.O Box or freight forwarding address.

Delivery Period:

Our maximum effort is to deliver the product to customer in fastest possible time. However, we handle third party products and the delivery period is dependent on the delivery period given by the Suppliers. In UAE we will try best to deliver order within 3-5 working respectively.

Custom order process and procedure at some destinations may take longer and such period will be added to delivery period. *Please note that delivery period for some items especially custom ordered items have an additional delivery time. We will keep the customer informed about delivery status at regular intervals till delivery.

In case of any queries regarding shipping please feel free to contact us via email on


Once you order and make payment for a product on this Site, it will be our customer care who will be responsible for dispatching your products. The Products that are dispatched by customer care are passed on to our carriers for delivery. The delivery period for your order is based on the products you purchase, your shipping address, and the delivery options you choose.

The address for delivery provided by you should be correct and proper in all respects. We will deliver to your residential address only. We will not deliver to addresses such as hotel addresses, parking lots, or other public places. If your Products cannot be delivered to you due to a mistake by you, any additional cost towards re-delivery shall be payable by you. We ensure you deliver your products on time. However, we do not assume liability for any direct or consequential damage suffered by non-delivery or delayed delivery.

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